FAQs On Refund Process

 

FAQs On Refund Process

 

What is refund process?

The user is required to make various payments to avail MCA21 services. A number of instances have been observed where the users make multiple payments or incorrect payment or excess payment while using these services. In order to allow the stakeholders to claim refund of such payments, refund process has been introduced by MCA.Click here to view Approved Refund Process   (1561KB)

 

How can I apply to claim refund?

You are required to file the ‘Refund Form’ available on MCA21 portal for claiming refund.

 

Under which circumstances refund of MCA 21 fees is available?

The refund of MCA21 fees is available in the following cases:

a) Multiple Payments – – This includes cases where service seeker does multiple filings of eForm No. INC-2/INC-7/old Form 1 or eForm No. SH-7/old Form 5 and makes payments more than once (multiple times) for the same service. However, refund shall not be allowed in respect of approved eForms.

b) Incorrect Payments – This includes cases where the service seeker has made payment in respect of an eForm or Stamp duty through an incorrect option under Pay miscellaneous fee facility.

c) Excess Payment – This includes cases where any excess fee has been paid by the service seeker due to some incorrect data entered in the eForm or incorrect data in MCA21 system due to migration of data from legacy system.